Effective Date: June 2025 🇺🇸 🇪🇺 🇮🇳
1. Who We Are
Back2Skills LLC (“Back2Skills,” “we,” “us,” or “our”) is a Delaware limited liability company with its registered address at:
8 The Green, Suite B, Dover, DE 19901, USA 🇺🇸.
We operate educational services and training programs in cybersecurity and artificial intelligence through our website www.back2skills.com and related online platforms (collectively, the “Platform”).
Back2Skills LLC complies with the EU GDPR, the U.S. CCPA, and India’s DPDP Act (2023).
All payments are securely processed via Stripe, a PCI-DSS certified provider.
Payments are processed via Stripe, which supports 3-D Secure and international cards.
If your payment fails, please ensure your card is enabled for international transactions by your bank.
Back2Skills LLC never stores or sees your card number or CVV.
If you have any questions about this Privacy Policy, contact us at:
📧 info@back2skills.com
2. Data Controller
Back2Skills LLC acts as the Data Controller for all personal information collected through the Platform.
3. Information We Collect
We collect the following types of personal information that you provide directly to us:
- When you register for an account
- Enroll in our courses
- Subscribe to newsletters
- Submit a contact request
- Participate in surveys, feedback, or community forums
Personal data may include:
- Name, email address, phone number
- Course enrollment and progress
- Device, IP address, browser type, and usage data
- Any other information you voluntarily submit
4. Information from Third Parties
We may receive user data from third-party platforms or services you use to access our Platform (e.g., Google Sign-In, Apple Login, LinkedIn OAuth). This may be combined with data we collect directly.
5. Cookies and Tracking Technologies
We use cookies, web beacons, and analytics tools to:
- Improve Platform performance and security
- Personalize your user experience
- Secure the Platform
- Enable payment authentication (3-D Secure)
- Measure usage and performance
- Enable advertising and retargeting (Google Ads, Meta/Instagram Ads, LinkedIn Ads)
Note: You can control cookie preferences through your browser settings. Disabling cookies may limit functionality.
6. Use of Information
We process personal data under the following legal bases:
(a) Contractual necessity – to provide services you requested
(b) Legal obligation – to comply with applicable law
(c) Consent – when you opt in to marketing communications
(d) Legitimate interest – to improve and secure our services
Specifically, we use your information to:
- Provide, maintain, and improve the Platform
- Process transactions via Stripe (France or US)
- Offer technical support and answer inquiries
- Send updates, promotions, and service notices
- Conduct analytics to improve services
- Comply with applicable laws and enforce terms
7. Sharing of Information
We do not sell your personal information. We may share your data with:
- Payment processors (e.g., Stripe Inc.)
- Service providers (e.g., hosting, analytics, email delivery)
- Law enforcement or government agencies if legally required
- Affiliates or contractors operating under NDA or DPA
Payments: We use Stripe to securely process payments. Payment information is collected directly by Stripe and never stored on our servers. See Stripe’s privacy policy at https://stripe.com/privacy.
📌 No GST / IGST for Indian Students
Back2Skills is registered in the United States.
Indian customers do not pay IGST or GST on international educational digital services.
You only pay the exact amount shown on this checkout page.
✔ No hidden fees
✔ No 5% TCS
✔ 100% secure Stripe & Amazon Pay
8. International Transfers
Your data may be transferred to and processed in the United States or other jurisdictions where we operate.
For EU/EEA residents, data transfers rely on Standard Contractual Clauses (SCCs) approved by the European Commission.
For Indian residents, transfers comply with the Digital Personal Data Protection Act (2023).
By using our Platform, you consent to such transfers and safeguards.
9. Data Retention
We retain data only for the duration necessary:
| Data Type | Retention |
|---|---|
| Account & profile | Until account deletion + 3 years |
| Payment & billing | 7 years (legal requirement) |
| Analytics data | 12–24 months |
| Support messages | 24 months |
| Advertising cookies | According to cookie banner settings |
10. Your Rights and Choices
🇺🇸 U.S. Residents (incl. California CCPA/CPRA):
You may request:
- Access to the data we collect about you
- Correction or deletion of your data
- To opt out of certain uses (we do not sell your data)
To make a request, email: support@back2skills.com
🇪🇺 EU/EEA Residents (GDPR):
You have the right to:
- Access, correct, or delete your personal data
- Restrict or object to processing
- Request data portability
- Lodge a complaint with a data protection authority
🇮🇳 Indian Residents (DPDP Act, 2023)
You have the right to:
- Access your personal data processed by us
- Correct inaccurate data
- Request deletion of your data (unless retention is legally required)
- Withdraw consent at any time for non-essential processing
- Register grievances via our contact address below
We act as a Data Fiduciary under Indian law and will respond to verified user requests within 7 working days.
11. Children’s Privacy
In compliance with the Children’s Online Privacy Protection Act (COPPA), the Platform is not intended for users under 13 years of age (or under 18 in India).
If we discover data collected from such users, we delete it immediately.
12. Data Security
We implement industry-standard safeguards including SSL encryption, firewalls, and access controls.
However, no online platform is entirely risk-free; by using the Platform, you acknowledge this inherent risk.
13. Third-Party Links
Our Platform may contain links to external websites.
We are not responsible for the content or privacy practices of such sites.
Please review their privacy policies before providing any personal data.
14. Changes to This Policy
We may update this Privacy Policy periodically.
All updates will be posted on this page with a new effective date.
Your continued use of the Platform constitutes acceptance of these changes.
15. Contact Us
For privacy questions or to submit a request:
📧 info@back2skills.com
📬 Back2Skills LLC
28 The Green Ste B,
Dover, DE 19901 USA
16. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict-of-law principles.
